Privacy Policy

When you contact us or place an order, we collect the details you share with us directly — such as your name, WhatsApp number, email address, the products you order and any messages you send.

We do not collect payment card details on this website. Payment details are handled through the payment methods communicated during ordering.

We use your information to process and deliver your orders, provide customer support, communicate order updates, and handle replacements or refunds under our coverage policy.

We may also use your contact details to respond to your questions and, with your consent, share relevant product updates.

We do not sell your personal information. We share information only where necessary to fulfill your order — for example, details required to provision access to a purchased tool — or where required by law.

We take reasonable measures to protect the information you share with us and limit access to team members who need it to serve you.

Order records are kept as long as needed to provide support and meet legal or accounting obligations, after which they are removed or anonymized.

You can ask us at any time to confirm what information we hold about you, correct it, or delete it where we no longer need it for legitimate purposes.

For privacy questions or requests, contact us on WhatsApp at +92 324 4399919 or by email at Toolzultra.pk@gmail.com.